Culture and Leadership for sales?....

There are many qualities of Leadership: Integrity, trust generation (doing what you say your going to do), pro activeness, initiative, patience, understanding and compassion, “Can do, will do, have done” attitude, maintaining a positive mental framework, a positive mental attitude (an interesting fact, when you have a PMA, your cognitive function is improved by over 30%).

Leadership can also be orientated to relationship focus or task and results orientation. In truth both must be equally important, as people are human beings. People respond, work best and effectively when given dignity, respect and heard for best long term results.

You may achieve quick short term results being autocratic, however your building a sustainable competitive advantage, and one of the key aspects is developing exceptional staff and culture to accomplish this.